FAQs

What areas do you cover?

We've hosted children's sleepover parties in Oxfordshire, Wiltshire, Berkshire and Gloucestershire. We are located in Stanford in the Vale and offer free delivery and setup if you live in a 15 mile radius of SN7. We are happy to travel further afield for a small additional cost to cover our time & travel. Get in touch to find out more.

What age range are the teepee tents suitable for?

We recommend the tents are used by children over the age of 6.

How big are the teepee tents and beds?

The space required for one teepee tent and airbed is 186 x 90cm. The breakfast trays are 56 x 36cm and are usually placed in front of each bed if there is room however these can be placed elsewhere if preferred.

What is the hire period?

Everything included in the package will be delivered and set up one day then packed away and collected the following day. At the point of booking we discuss a convenient time for us to come to your home on each day. 

Can the teepee tents be used outside?

Unfortunately not. These tents were lovingly hand made by us with the intention of them being for indoor use only.  

Can I have a sleepover party set up in an upper floor flat or apartment?

We love to add lots of accessories to make each party look really special but it means we have a large amount of kit to transport, carry in and set up. This unfortunately means that we are not able to accept bookings in restricted areas or flats, apartments or any other property where there are steps or any type of restrictions. 

How are the teepee tents cleaned?

The tent covers are all removable and washable. All bedding is laundered after each use. Trays and other items are cleaned and disinfected where possible.

Are the teepee tents available to buy?

We don’t sell the teepee tents, they are available as part of the hire package only.

Do I need a power supply?

Our fairy lights and light box are battery operated. We require a power supply to pump up the air beds but if this isn’t possible please let us know as we also have a battery operated pump.

What are your payment terms?

We require a deposit of £50 (non-refundable) to confirm your booking. The remaining balance plus an additional security deposit of £50 is to be paid for in full by no later than 14 days before the party date. The security deposit will be refunded once the equipment has been collected undamaged and fully tested (usually within 48 hours). Costs for the replacement of any damaged items supplied or breakages will be deductible from this deposit.

What is your cancellation policy?

Please read our Terms and Conditions for full details of our cancellation policy.

What happens if something gets damaged?

Accidents happen, we know that. Due to the nature of our business we take great care in looking after our party supplies and ensuring they are supplied in fantastic condition. Should an incident occur where any of our supplied items get damaged there will be a charge for replacements. Please read our terms and conditions for more detailed information on this.

Do you have insurance?

Yes, we have £1million public liability insurance.